How It Works

The Yard

Looking for a part in our yard? We’ve made our yard conveniently organized and easy to navigate. We like to keep things simple at Horseheads Pick-A-Part. Customer safety comes first. We do have a simple set of rules to follow at our yard for your safety and for the safety of those around you.

NOT allowed in yard:

  • No Jacks
    Our vehicles are placed on wheel stands allowing access to the underside of the car. These are safer than jacks.
  • No Cutting Torches, Grinders and or Cutting Wheels
    Customers are not permitted to bring any of the above cutting devices into the yard. Reciprocating Saw’s are acceptable. For items with rusty bolts that won’t come off we do have a torch cutting service available for a nominal fee.
  • No Sandals or Open-toed Shoes
    For your own protection in our yard, we require regular shoes or boots to be worn at all times to protect your feet agains metal, glass and other objects.
  • No Alcoholic Beverages
    Alcoholic beverages are forbidden on the premises. Horseheads Pick-a-Part reserves the right to refuse admittance to anyone who in our judgment is impaired and represents a safety concern to themselves or others.
  • No Animals
    No pets of any kind are allowed in the yard.
  • No Children
    Nobody under the age of 16 are allowed in the yard.

We appreciate your compliance with the yard rules and encourage you to have fun and be safe during your visit to Horseheads Pick-A-Part.

Refund Policy

If you are not satisfied with the part you purchased, you can bring it back for an exchange or a refund. Refunds are offered on most parts with a worry-free warranty. You must have a valid receipt*, and the part must be marked. Be sure to find a HHPP employee to mark your parts after purchase, in case you need to return them.

Work Safely & Have fun!

Frequently Asked Questions

Yard FAQ

Do you have questions about our Yard? Get everything you need to know below.

Horseheads Pick-A-Part displays thousands of vehicles on stands, arranged in rows, and separated by manufacturer. Bring your own tools to remove the parts, drive train components or any other auto accessories you need to repair your car.

For the safety of our customers and to protect the environment, we reuse, resell or recycle all fluids, CFC’s, batteries and mercury switches.  Our concern for safety is unparalleled in the industry and our dedication to preserving the environment is one of the hallmarks of Horseheads Pick-A-Part.

The value of a car varies depending on the model and condition of the car.

Most of the parts at Horseheads Pick-A-Part are the original equipment(OEM) the manufacturer installed when the car was built.

Horseheads Pick-A-Part believes that if you do all the work, you should benefit from all the savings!  Our parts are sold at a fraction of what a dealer would charge and well below the cost of a traditional auto parts yard.

Both a wheelbarrow and an engine hoist are available for your use, free of charge.  No other tools are provided.

We can arrange towing for you; however, if you bring it to us we typically pay more for your unwanted auto.

We offer a 7-day money-back refund policy on most parts, or 6 month  extended warranty when purchased.  We will either exchange your part or refund your money if the part does not work or fit properly. Part must be marked and accompanied with receipt

Parts Interchange FAQ

An interchange is a list of other years, makes, and models of cars that will have the same part you are looking for.

Interior parts are not available for interchange, but we would be happy to give you a body style of vehicles that may work for you.

If you can’t find the part you are looking for on the same car as yours, this may give you other vehicles you can pull the same part from.


Accepted payments & return policy

Horseheads Pick-A-Part accepts cash and Visa, MasterCard, and Discover credit cards. Sorry, but we cannot accept personal checks.

Pricing/Policies FAQ

Do you have questions about our pricing or policies? View our FAQ’s below and learn everything you need to know.

The core price is an incentive for our customers to bring back their old parts so we can properly recycle them.

We offer a money-back refund policy on most parts. We will either exchange your part or refund your money if the part does not work or fit properly. The part must be clearly marked and be within it’s warranty period with receipt.

30 days with a receipt.

If you no longer have your receipt and a current mark is still visible on your part, we can offer an exchange for the same part. The exchanged part would be as-is.

Yes. Please speak with one of our parts specialists and they can give you a price on larger truck items.

Worry-Free Warranty

Each part at Horseheads Pick-A-Part is backed by our exclusive no-hassle, worry-free warranty that lets you return the part for a full refund or exchange. 7 day standard. 6 month extended warranty available for most parts. *Must have receipt and part’s must be marked*

Part Specials

Every month we will be featuring a special parts groups at incredibly low prices.